Welcome to Bohoo Fashion. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website www.bohoo.store, make a purchase, or engage with our services.
1. Information We Collect
When you interact with Bohoo Fashion, we may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping/billing address, payment details, and order history.
- Account Information: If you create an account, we collect your login credentials and account preferences.
- Technical Data: IP address, browser type, device type, pages visited, and location data collected via cookies or tracking technologies.
- Marketing Preferences: Your communication preferences when you opt in to newsletters or promotional emails.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Send order confirmations, tracking details, and updates
- Respond to customer service inquiries
- Send promotional offers (if you have opted in)
- Analyze website usage and improve performance
- Prevent fraud and ensure security
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. We only share your data with trusted third parties who help us operate our business:
- Payment Processors: Stripe, PayPal, or similar to process transactions securely.
- Shipping Providers: To deliver your purchases (e.g., USPS, UPS, DHL).
- Email Marketing Platforms: To send promotional and transactional emails (e.g., Mailchimp, Klaviyo).
- Analytics Providers: Such as Google Analytics to understand how visitors use our site.
These third parties are required to protect your information and only use it to perform their services on our behalf.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze site traffic. You can manage or disable cookies in your browser settings.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, regulatory, tax, or accounting requirements.
6. Your Rights
Depending on your location, you may have the following rights:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing emails
- Request data portability
- Lodge a complaint with a data protection authority (for EU/UK users)
To make a request, please contact us at info@bohoo.store.
7. Email Marketing
When you sign up for our newsletter or promotional emails, we may send updates about new collections, discounts, and styling tips. You can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us directly.
8. Security
We take reasonable precautions to protect your data from loss, misuse, unauthorized access, disclosure, or destruction. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have done so, we will delete it immediately.
10. International Data Transfers
If you are accessing our website from outside the United States, your data may be transferred to and processed in the U.S., where data protection laws may differ from those in your jurisdiction.
11. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in legal requirements or our practices. We will post the revised policy on this page and update the “Effective Date” at the top.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
Email: info@bohoo.store