Thank you for shopping at Bohoo Fashion. We are committed to delivering your favorite boho-style accessories and dresses quickly and safely. Please read our shipping policy carefully to understand how and when your order will arrive.
1. Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email once your order is processed and shipped.
2. Shipping Time & Delivery Estimates
We ship to customers in the United States and select international countries.
- Standard U.S. Shipping: 5–8 business days
- Express U.S. Shipping: 2–4 business days (additional cost)
- International Shipping: 10–20 business days depending on location
Please note: delivery times are estimates and may vary due to external factors such as customs delays or high shipping volume during holidays.
3. Shipping Rates
Shipping costs are calculated at checkout based on your location and chosen shipping method. We may occasionally offer free shipping promotions within the U.S.
4. Tracking Your Order
Once your order ships, you will receive an email with a tracking number and link. Please allow 24–48 hours for tracking information to update.
5. International Shipping Notes
- Duties, taxes, and customs fees may apply depending on your country’s regulations.
- Bohoo Fashion is not responsible for delays caused by customs or local postal services.
- Customers are responsible for any additional import fees upon delivery.
6. Wrong Address Disclaimer
Please ensure your shipping address is correct at checkout. We are not responsible for lost or delayed orders due to incorrect or incomplete addresses provided by the customer.
7. Lost or Delayed Packages
If your order hasn’t arrived within the expected timeframe, please contact us at support@bohoo.store. We’ll assist in tracking it or filing a claim with the carrier when necessary.
8. Contact Us
If you have any questions or need help with your order, please contact us at:
Email: support@bohoo.store